The management and employees of Seaboard/Harmac will provide to its customers; safe, quality transportation that will continually meet their expectations.

This commitment will be achieved through:

• Management of a Seaboard/Harmac continuous improvement program that will meet the requirements of the ISO 9001-2000 standards.
   
• Ensuring development, training, and involvement of all employees with respect to a continuous improvement philosophy to meet the corporate continuous improvement objectives.
   
• Continuing in the education of all employees and others engaged in activities on behalf of Seaboard/Harmac to accept an individual and corporate responsibility with respect to quality, safety, and responsible care; identified through our practices and procedures.
   
• Continuously measuring the quality of service to our customers by using key indicators of performance.
   

Mark C. Shannon       
Chief Operating Officer Seaboard/Harmac